Cancellations:
The products purchased can only be canceled withing the first 3 calendar days of the order.
Exchanges: Exchanges are not accepted, please review your size with our size chart.
Refund policy:
Before start:
*The product must be returned withing 30 days from delivery.
*To customized Products due to its nature, refund policy only apply if it has manufacturing defects. Products that present modification, alterations or errors in size or customization by the buyer does not apply for refund.
*The products must be in the same condition in which it was delivered, that is, with its original packaging and unused.
*Return costs to Mimap Inc for Refund are assumed by the buyer.
*If a product is not returned in its original condition, the amount refunded may be partial or not applicable.
Refund Process:
- In case you need to start a refund process please email to mimap.service@gmail notify us the reason you want a refund.
- Once the case is open send the item to the address indicated by us.
- Once the item is received please wait 7 business days to complete the process and receive your refund.
